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Frequently Asked Question!
Maximum 7 working days. However, we usually ship out the order within 3 working days just in case we need to transfer the product from warehouse or other outlets.
Yes However, cancellation is only applicable if the order has not been shipped out. If cancellation is requested after we have shipped out the order, customer needs to bear the cost of delivering back the product back to us. Kindly drop us an email to us at [email protected] or call us at 014-930 4406 for order cancellation request **Cancellation request by customer will be subjected to 5% transaction charges or RM 20 Minimum transaction charges (*which ever higher) that will be deducted from the refund amount.
Yes. It’s only applicable if the order has not been shipped.
No, currently we only ship outside Malaysia.
Yes. Together with the tracking number.